Nashville Technology Council

Outsourcing:: This panel will include a discussion of outsourcing.  In particular, we will discuss the best model to leverage resources internally so to maximize those applications and functions that  move to an outsourcer.  We will discuss management processes and outsource development opportunities.  

Proposed Panel Discussion Questions:

·         What is the magic number for cost savings (15%) before making the initial decision to Outsource?       

·         What software applications are ideally suited for Outsource?  What other functions are good candidates?    

·         What are the typical decision processes that companies go through to determine if they should outsource support, BPO, or software development?

·         What have been the stumbling blocks for Outsourcing?

·         Can you discuss SLAs (Service Level Agreements) and how you would structure them for each of the different options? 

·         Are there any other Outsource best practices that you would like to share?  [Open to All]