Sponsored by SHI
The panelists were from Nashville, Chattanooga, Texas, and New Jersey and represented both the business, legal, and technical side of eDiscovery. They included Jonathan D. Rose, Bradley, Arant, Boult, Cummings, LLP; Clinton Sanko, Baker, Donelson, Bearman, Caldwell & Berkowitz, PC; Ken Due, Symantec; and Michael Rutty, IAM Field Enablement Specialist, CommVault. Bryan Huddelston of Microsoft moderated the panel discussion.
According to Wikipedia, “Electronic discovery (or e-discovery) refers to discovery in civil litigation which deals with information in electronic format also referred to as Electronically Stored Information (ESI). Electronic information is different from paper information because of its intangible form, volume, transience and persistence.”
We were pleasantly surprised to know there is a flow process for this kind of sophisticated process called Electronic Discovery Reference Model and also an XML extension (EDRMXML). XML stands for Extensible Markup Language to refresh your memory. This allows the user to add code to documents to enhance standardized search, storage, and processing of documents. In large corporations, this could help save millions of dollars in costly legal proceedings each year. Ken Due from Symantec pointed to a study of $10 per click to review email as an average cost.
The industry of eDiscovery changed dramatically with new Federal Rules in 2006. In essence it made C-Suite executives stakeholders in the legal process for document presentment.
The panelist received a few laughs and snickers with comments about how IT and Legal don’t always work together well. The best quote of the night was from Clinton who described an image of a dog barking at night. His wife reminded him that he should think “I need help” every time he hears the dog bark, not an annoying dog barking for no reason.
So from an ROI building perspective, when legal comes looking for documents, don’t think of them as just an annoying dog barking, but as an opportunity to help them and yourselves. Like Disaster Recovery of this past decade, eDiscovery is an expensive process and not required on a day-to-day basis. But when you need it, you need it now. It is an opportunity for IT to align further with your company’s business objectives and create systems and process for document procurement for future law suit evidence.
So when the next law suit from a customer or an employee comes along, you have three options:
1. Pay
2. Fight
3. Wait it out.
In the meantime, why not proactively reach out to your in-house counsel and see if you can work more effectively together in crafting a strategy for eDiscovery.


Clinton Sanko
Jonathan D. Rose